Contact
One address, read by the people who build this. No ticket queue, no bot.
Support
Something not working
Deletion stopped, the archive wasn't accepted, a licence key won't activate. Tell us what you saw and we'll dig in.
privacy@tweetxdelete.comPrivacy & legal
Data requests
GDPR requests, licence and refund questions, press. There is very little data to request — that's rather the point — but ask anyway.
privacy@tweetxdelete.comOr write here
Response time
Within two working days, usually sooner. If it's about a deletion run that's misbehaving on a live account, say so in the subject line and it jumps the queue.